Terms of Service
Please read these terms carefully as they govern your use of NexGenHealth.io's platform, services, and applications.
Last Updated: January 15, 2025
1. Acceptance of Terms
By accessing or using NexGenHealth.io ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms apply to all users, including patients, healthcare providers, researchers, and partners.
2. Description of Services
NexGenHealth.io provides a comprehensive digital health platform that includes:
- AI-powered personalized health recommendations
- Nutrition planning and dietary guidance
- Wearable device integration and health monitoring
- Healthcare provider collaboration tools
- Research participation opportunities
- Educational health content and resources
3. Medical Disclaimer
IMPORTANT: NexGenHealth.io is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our platform.
4. User Accounts and Registration
4.1 Account Creation
You must create an account to access most features of our platform. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
4.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4.3 Eligibility
You must be at least 18 years old to create an account. For users under 18, a parent or legal guardian must create and manage the account.
5. User Responsibilities and Conduct
You agree to use the platform only for lawful purposes and in accordance with these Terms. You shall not:
- Provide false or misleading health information
- Share your account credentials with others
- Attempt to gain unauthorized access to the platform or other users' data
- Use the platform to distribute malware, spam, or illegal content
- Violate any applicable laws or regulations
- Interfere with or disrupt the platform's functionality
6. Health Information and Privacy
Your health information is subject to our Privacy Policy and applicable healthcare privacy laws, including HIPAA. By using our services, you consent to the collection, use, and disclosure of your health information as described in our Privacy Policy.
7. AI-Generated Recommendations
Our AI-powered recommendations are based on general health principles and your provided information. These recommendations:
- Are for educational and informational purposes only
- Should not replace professional medical advice
- May not be suitable for all individuals
- Should be discussed with your healthcare provider
8. Subscription and Billing
8.1 Subscription Services
Certain features require a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law.
8.2 Auto-Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.
8.3 Free Trial
Free trials may be offered for new users. If you don't cancel before the trial ends, you will be charged for a full subscription period.
9. Intellectual Property
The platform and its content are owned by NexGenHealth.io and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
10. Research Participation
Participation in research studies is voluntary. Separate consent will be obtained for research activities. You may withdraw from research studies at any time without affecting your access to platform services.
11. Limitation of Liability
To the fullest extent permitted by law, NexGenHealth.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the platform.
12. Indemnification
You agree to indemnify and hold harmless NexGenHealth.io from any claims, damages, losses, costs, and expenses arising from your use of the platform or violation of these Terms.
13. Termination
We may terminate or suspend your account at any time for any reason, including violation of these Terms. You may close your account at any time. Upon termination, your access to the platform will cease, but these Terms will continue to apply to your prior use.
14. Dispute Resolution
Any disputes arising from these Terms or your use of the platform will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in San Francisco, California.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or platform notice at least 30 days before they take effect. Your continued use of the platform after such notice constitutes acceptance of the new Terms.
17. Contact Information
If you have questions about these Terms, please contact us:
Email: [email protected]