Privacy Policy

Last Updated: January 15, 2025

1. Introduction

NexGenHealth.io ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and applications.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and contact information
• Date of birth, gender, and demographic information
• Account credentials and user preferences
• Payment and billing information

2.2 Health Information

• Medical history, current health conditions, and symptoms
• Medications, supplements, and treatments
• Biometric data and lab results
• Wearable device data (heart rate, sleep, activity levels)
• Dietary preferences and nutritional information
• Healthcare provider interactions and communications

2.3 Technical Information

• Device information, IP address, and browser type
• Usage patterns, clickstream data, and platform interactions
• Location data (when explicitly authorized)
• Cookies and tracking technologies

3. How We Use Your Information

• Personalized Health Services: Provide AI-powered health recommendations, meal plans, and wellness strategies
• Clinical Decision Support: Assist healthcare providers with evidence-based treatment recommendations
• Research and Development: Advance medical research and improve platform functionality (anonymized data only)
• Communication: Send important updates, health reminders, and educational content
• Platform Improvement: Analyze usage patterns to enhance user experience and service quality
• Legal Compliance: Meet regulatory requirements and respond to legal requests

4. Data Sharing and Disclosure

4.1 Healthcare Providers

With your explicit consent, we may share relevant health information with your designated healthcare providers to support coordinated care and treatment decisions.

4.2 Research Partners

We may share anonymized, aggregated data with research institutions and academic partners to advance medical knowledge and support the MAHA movement's research initiatives. Individual users cannot be identified from this data.

4.3 Service Providers

Trusted third-party service providers who assist with platform operations, data processing, and technical services under strict confidentiality agreements.

5. Data Security and Protection

6. Your Privacy Rights

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Export your data in a structured format
• Opt-out: Withdraw consent for specific data uses
• Restrict Processing: Limit how we use your information

7. Cookies and Tracking

We use essential cookies for platform functionality and, with your consent, analytics cookies to improve our services. You can manage cookie preferences through your browser settings or our cookie management tool.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically for the duration of your account plus seven years as required by healthcare regulations. Anonymized research data may be retained indefinitely.

9. International Data Transfers

If you access our services from outside the United States, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or prominent platform notice at least 30 days before they take effect.

11. Contact Information